Swan Legal Services LLC

Private Investigation, Process Service, Defense Support, Legal Courier, Background Check, etc

What should the customer know about your pricing?

Prices vary depending on the job, location and number of attempts.  Additional fees apply for rush services, updated addresses,  sitting fees, skip tracing services, additional attempts and filing fees.

What forms of payment do you accept? 

We accept all major credit cards via paypal invoicing. You do not have to have a paypal account to make a payment.

When is payment due? 

Payment is due prior to accepting a job or assignment.

What is your policy on refunds?

We have a NO REFUND policy due to the type of services we offer.

Do you have a contract? 

We offer contracts for some services and for other major process serving or private investigation companies. 

What is your typical process for working with a new customer?

The typical process for new or repeat clients are the same. Payment is due prior to services being provided. An invoice will be sent to the clients. All paperwork must be completed and faxed or emailed to our office. Once both paperwork and payment is received and cleared activity on your project will begin. If we have any questions or concerns we will follow up with a email.

What education and/or training do you have that relates to your work?

Processor is certified to process in the State of Texas. Georgia do not require certification to serve subpoenas, garnishments or any cases that did not originate in the state of Georgia. However, to serve cases originated in Georgia, server must be appointed. You or your attorney can file the motion to have server appointed. Some of our Processors have Bachelor and Master degrees in Criminal Justice as well as local, state and federal clearances.

How did you get started doing this type of work?

By following the guidelines set forth by the credentialing agency, state and other local requirements.

What types of customers have you worked with?

Our customers vary from law clerks, paralegals, attorneys, landlords other process serving companies (both large and small) and private citizens who need our services.

Describe a recent project you are fond of. How long did it take?

I am fond of all my projects. The average project usually takes about 3 to 10 days or less. A lot of variables are involved in the process of service so each job is different.

What advice would you give a customer looking to hire a provider in you of worker area?

All processors must meet certain licensing criteria. Each processor have the same type of tools available and must follow the same laws in regards to the Service of Process. How each processor carries out the skill of process is different.

What questions should customers think through before talking to professionals about their project?

Customers who are not in the legal profession should understand that Processors can not break the law to complete their project. We will not do anything that will put our company or licenses in jeopardy. If you have questions about your situation, please feel free to contact us to ask those questions prior to hiring Swan Legal Services LLC. Since this is a service business, we have a no refund policy. But we will follow thru with your job as required by the court(s) that is handling your case and file the affidavit for substitute service if necessary.